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Knowledge Base

  1. Logging in to Moodle →

    1. I forgot my Moodle login details.
    2. Log into Moodle using multi-factor authentication

  2. Assignment problems →

    1. Why haven't I received feedback for my assignment?
    2. How do I resubmit an assignment?
    3. Information required to contact Moodle Support
    4. Why copying and pasting doesn't work?
    5. How do I upload my assignment?

  3. Working with files →

    1. How do I compress my pictures in Powerpoint?
    2. How do I compress pictures in Word document.
    3. How do I convert the PowerPoint file notes page into a Word format, initially, to incorporate into the document
    4. How do I count words in a PDF document?
    5. How do I print the contents of a topic within my course?

  4. Profile problems →

    1. How do I change my email address?
    2. How do I change my password?
    3. How do I upload my profile picture?

  5. Browser problems →

    1. I am using Internet Explorer 6, why can I not use Moodle properly?
    2. I had the following message: Your session has timed out. Please try again. I did so in vain. Please, can you help?
    3. Why is my Moodle page not loading?
    4. I have not been able to access any of the PDF as they do not work in Chrome browser?
    5. I was composing a forum message and when I came to send it - it sent me an error message saying it hadn't been able to send?

  6. All articles →

    1. How do I cut and paste from a pdf document to a word document?
    2. I am using Internet Explorer 6, why can I not use Moodle properly?
    3. How do I compress my pictures in Powerpoint?
    4. Do you know how I can increase the font print size for the Moodle daily forum emails please?
    5. Why is my course not listed under MY COURSES?

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